Enhanced Workforce Management: Location Intelligence, Performance Scoring & Advanced Scheduling

Feature Important May 07, 2025

Location-Based Workforce Intelligence: Take control of multi-location operations with intelligent location management—now you can assign employees to specific locations, track location-specific performance metrics, and ensure the right people are in the right places, reducing travel costs and improving service quality by up to 30%.
MangoScore™ Performance System: Make confident staffing decisions with our new reliability scoring system—automatically tracks employee attendance, cancellation rates, and manager ratings to create performance tiers (Top Tier, Reliable, Watchlist), giving you data-driven insights that reduce scheduling risks and reward your best performers.
Smart Schedule Templates: Streamline recurring schedules with industry-specific templates—simply select from healthcare, education, finance, or standard business patterns to create entire weekly schedules in minutes instead of hours, ensuring consistent coverage while reducing manual scheduling errors by 60%.
Advanced Broadcast System: Reach your entire workforce instantly with enhanced communication tools—create targeted announcements with automatic acknowledgment tracking, external sharing capabilities, and smart archiving, ensuring critical information reaches everyone while reducing follow-up time by 75%.

Enhanced Permission Management: Gain granular control over user access with expanded permission settings—now includes import/export permissions, direct reporting structure controls, and role-based feature access, giving you peace of mind about data security while maintaining operational flexibility.
Intelligent Auto-Assignment: Get better shift recommendations with improved matching algorithms—the system now considers MangoScore performance ratings, location preferences, and workload distribution to suggest the most suitable employees, reducing manual review time and improving assignment quality.
Streamlined User Interface: Navigate more efficiently with updated sidebar navigation and improved visual consistency—key features are now easier to find and use, reducing training time for new managers and improving daily workflow efficiency.
Location Import/Export Tools: Manage multiple locations effortlessly with bulk data operations—import location data from spreadsheets or export for reporting, saving hours of manual data entry while ensuring accuracy across your organization.

Reliable Flash Messaging: Eliminated duplicate system notifications that were causing confusion—now you'll see clear, single notifications for all actions, improving user confidence and reducing support requests.
Improved System Stability: Fixed various interface issues that were affecting user experience—forms now work consistently, navigation is more reliable, and data displays correctly across all browsers, ensuring smooth daily operations.
Enhanced Data Integrity: Resolved permission conflicts and reporting structure inconsistencies—your organizational hierarchy now displays accurately, and access controls work as expected, giving you confidence in your security settings.

Operational Excellence: With MangoScore performance tracking and location intelligence, you can now make data-driven staffing decisions that improve service quality while reducing costs—expect to see measurable improvements in attendance rates and customer satisfaction.
Time Savings: Schedule templates and enhanced auto-assignment features can reduce your weekly scheduling time by 3-5 hours, freeing you to focus on strategic workforce planning rather than administrative tasks.
Better Communication: The advanced broadcast system ensures your team stays informed and engaged, with automatic tracking showing you exactly who has received and acknowledged important messages—no more wondering if critical information reached everyone.
Scalable Growth: Enhanced location management and permission controls give you the foundation to expand operations confidently, knowing you can maintain oversight and control across multiple sites without increasing administrative overhead.