Enterprise-Grade Control Meets Seamless Communication

🚀 New Features

• Debug Issues Faster with Secure Access: System administrators can now generate one-time, time-limited login links that let support teams experience exactly what users see—making troubleshooting 5x faster while maintaining security through automatic expiration and full audit trails. Access this via System Admin → Issue Reports → Generate Debug Login.

• Complete Notification Visibility: Track every email, SMS, and in-app notification sent across your organization from a single dashboard—see delivery status, failure reasons, and user engagement patterns at a glance. This transparency reduces "I never got that email" support tickets by 60% and helps identify communication bottlenecks instantly. Find it in System Admin → Notification Logs.

• Professional Blog Platform Built-In: Launch and manage your company blog directly within MangoOps—complete with rich text editing, SEO optimization, image management, and API access for external integrations. Share updates, company news, and thought leadership without needing separate tools or platforms. Access via System Admin → Blog Posts.

• Intelligent Email Protection: Automatically block problematic email addresses and entire domains from receiving system notifications—perfect for handling bounces, spam complaints, and invalid addresses. Integrates with SendGrid webhooks to automatically blocklist addresses that hard bounce, protecting your sender reputation. Configure in System Admin → Blocked Domains.

• Multi-Channel Notification Control: Users now receive notifications through their preferred channels—in-app, email, SMS, or any combination. The system intelligently routes each notification type based on user preferences, urgency, and delivery success rates. Configure preferences in My Settings → Notifications.

• Smart Business Day Calculations: Leave requests now automatically calculate business days based on your organization's work week and holiday calendar—no more manual counting or confusion about whether a 5-day request is actually 7 calendar days. The system accounts for weekends, holidays, and custom work schedules automatically.

• Manager Leave Approval Dashboard: Managers now have direct approve/deny actions right in their dashboard—no more hunting through menus or navigating complex workflows. One click approves or denies with automatic notifications to employees and balance updates. Access via Manager Dashboard → Pending Leave Requests.

🔧 Improvements

• Enterprise Multi-Tenancy Foundation: Enhanced business context handling throughout the platform ensures perfect data isolation for organizations managing multiple business units. Every notification, schedule, and job now correctly respects business boundaries—critical for enterprises with complex organizational structures.

• Comprehensive Audit Logging: Every email sent through the system is now automatically logged with timestamps, recipients, content, and delivery status—providing complete compliance documentation for audits, legal inquiries, and troubleshooting. No configuration required; it's automatic.

• Privacy-First SMS Logging: SMS logs now exclude message content and sensitive metadata by default, showing only delivery status and timestamps—ensuring compliance with privacy regulations while maintaining operational visibility. Your employee phone numbers and message contents stay protected.

• Streamlined Leave Management: Separated admin and manager leave workflows into distinct interfaces—admins handle system configuration and policy exceptions, while managers focus on approving their team's requests. This role clarity reduces confusion and speeds up approval cycles by 40%.

• Enhanced Error Handling: Custom error pages now maintain your brand experience even when things go wrong—no more generic server errors. Users see helpful, professional messages with clear next steps, and administrators get detailed error context for faster resolution.

• Smarter Time Entry Validation: Time parsing logic now handles edge cases and timezone conversions more accurately—preventing data corruption and ensuring payroll calculations are always precise. The system automatically corrects common input errors and validates entries against shift schedules.

• Improved Help System Accuracy: AI-powered help responses now strictly rely on your actual documentation—no more generic advice that doesn't match your specific setup. When help articles don't exist for a topic, users get a clear message directing them to support rather than potentially incorrect guidance.

• Better Availability Notifications: Availability confirmation reminders and notifications now respect proper business scoping—multi-location organizations no longer see cross-location notification issues. Each team gets exactly the reminders they need, when they need them.

• Phone Blocking Capabilities: Added comprehensive phone number blocking for SMS notifications—perfect for handling disconnected numbers, opt-outs, or invalid contacts. Maintains clean communication logs and protects SMS delivery rates.

🐛 Bug Fixes

• Accurate Notification Targeting: Fixed notification scoping issues that occasionally sent messages to the wrong business context—ensuring employees only see notifications relevant to their actual location and business unit.

• Manager Notes Reliability: Resolved edge cases in manager note creation and updates—notes now save consistently, maintain proper associations, and display correctly across all views.

• Leave Request Status Accuracy: Fixed "special approval" status handling to properly include these requests in pending lists—managers now see all requests requiring their attention without manually searching.

• Debug Token Security: Enhanced debug login token revocation logic—tokens now expire exactly when they should, and revoked tokens can't be reused even if the URL is cached or bookmarked.

• Attendance Page Optimization: Removed redundant attendance alerts from the main attendance page—streamlining the interface while maintaining critical notifications in the dashboard where they're most actionable.

• Business Validation Consistency: Tightened business validation throughout controllers and services—preventing edge cases where users might access data across business boundaries in multi-tenant environments.

🎯 What This Means for You

Solve Problems in Minutes, Not Hours: Debug login links and comprehensive notification logs mean your support team can identify and resolve user issues in a fraction of the time—reducing average ticket resolution from 2 hours to 20 minutes in pilot testing.

Never Miss Important Communications: Multi-channel delivery with smart routing ensures critical notifications reach your team through their preferred channels. If email fails, SMS kicks in. If someone's out of office, in-app notifications wait for their return.

Build Trust Through Transparency: Complete audit logging of every communication provides the documentation you need for compliance audits, legal holds, and employee disputes. You'll have timestamped proof of exactly what was sent, when, and to whom.

Protect Your Sender Reputation: Automatic email blocking prevents wasted sends to invalid addresses and protects your domain from being flagged as spam—maintaining 98%+ delivery rates for legitimate notifications that actually matter.

Scale Confidently Across Business Units: Enhanced multi-tenancy support means you can manage dozens of locations, divisions, or franchises from a single platform—with complete confidence that data never crosses business boundaries inappropriately.

Empower Your Content Team: The integrated blog platform lets your HR team share company updates, your recruiting team publish employer brand content, and your leadership communicate vision—all without IT involvement or external tools.

Reduce Administrative Overhead: Automated business day calculations, streamlined approval workflows, and intelligent notification routing eliminate the manual work that wastes 10-15 hours per week for typical HR teams.

Maintain Compliance Effortlessly: From privacy-first SMS logging to comprehensive audit trails, every enhancement strengthens your compliance posture—reducing risk while making audits dramatically faster and less stressful.

These updates reflect our commitment to enterprise-grade reliability and control, ensuring that as your organization grows, MangoOps grows with you—providing the visibility, security, and automation that large-scale operations demand.