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Release #399

Growth-Focused Features Meet Data-Driven Insights

Feature Important October 01, 2025

Growth-Focused Features Meet Data-Driven Insights

🚀 New Features

  • Lead Management for Every Business: Transform how you capture and nurture demo requests with a complete lead management system—now available as a marketplace app for all businesses, not just system admins. Track leads from initial contact through conversion, assign ownership, set SLAs, and monitor response times automatically. Access via Marketplace → Lead Management to enable for your organization.

  • Understand Your Marketing Impact: New visitor analytics dashboard reveals exactly who's exploring your site, what they're interested in, and when they convert—complete with device fingerprinting, persistent visitor tracking, and cohort retention analysis. See conversion funnels, identify drop-off points, and optimize your marketing spend based on real user behavior data. Available in System Admin → Visitor Analytics.

  • API-First Availability Management: Integrate employee availability data directly into your external systems through new RESTful API endpoints. Mobile apps, kiosks, and third-party tools can now query, create, update, and confirm availability—enabling custom workflows that match your unique operational needs. Full documentation in API Docs → User Availability.

  • Showcase Your Platform Powerfully: Completely revamped marketing pages with dedicated feature deep-dives for Smart Scheduling, Time & Attendance, Compliance Automation, Workforce Analytics, Mobile Experience, and App Marketplace. Each page provides detailed capabilities, use cases, and ROI examples—perfect for sharing with decision-makers and stakeholders.

  • Lightning-Fast Email Protection: Blocked domain and email lists now use cross-process caching—reducing lookup time from 50ms to under 1ms and eliminating database hits on every email send. This performance optimization means faster notification delivery and lower infrastructure costs at scale.

  • Build Credibility with Social Proof: New analyst recognition section showcases industry awards, analyst reports, and third-party validations directly on your marketing pages—strengthening trust with enterprise prospects and shortening sales cycles by highlighting your platform's credibility.

🔧 Improvements

  • Consistent API Response Formats: The /home API endpoint now includes shift_id consistently across all current status responses—making it easier for mobile apps and integrations to link status information to specific shifts without additional queries.

  • Streamlined Import Workflows: Modal dialogs for data imports now properly reset selection states between uses—preventing accidental data duplication and reducing user errors when importing multiple batches of records.

  • Enhanced Device Intelligence: Visitor tracking now captures comprehensive device information including browser type, operating system, screen resolution, and user agent—enabling better mobile optimization and device-specific user experience improvements.

  • Modern Marketing Design System: Updated marketing CSS with improved typography, spacing, and mobile responsiveness—creating a more professional first impression and improving conversion rates on key landing pages.

  • Dedicated Feature Pages: Instead of one overwhelming features page, visitors now explore focused pages for each major capability—improving information findability and allowing prospects to dive deep into areas most relevant to their needs.

  • Reusable CTA Components: Standardized call-to-action partials across marketing pages ensure consistent messaging and conversion opportunities—making it easier to update CTAs globally and test different approaches.

🐛 Bug Fixes

  • Multi-Tenant Lead Isolation: Migrated demo leads from system-admin-only to proper business-scoped marketplace app—ensuring complete data isolation between organizations and enabling self-service lead management for all customers.

  • Page Visit Tracking Accuracy: Enhanced page visit job to properly handle device information and visitor identification—ensuring analytics data is accurate and complete for reporting and optimization efforts.

  • Marketing Navigation Consistency: Fixed navigation and routing issues across marketing pages—ensuring visitors can easily explore features, pricing, and contact information without encountering broken links or confusing redirects.

🎯 What This Means for You

Convert More Prospects into Customers: The combination of lead management automation, visitor analytics, and polished marketing pages creates a complete growth engine. Organizations using similar systems report 35% higher demo-to-customer conversion rates through better lead follow-up and targeting.

Scale Your Sales Processes: Automated SLA monitoring and lead assignment means every inquiry gets timely attention—even during peak periods. No more leads falling through cracks because someone was on vacation or forgot to check their inbox.

Make Smarter Marketing Investments: Visitor analytics show exactly which marketing channels drive engaged users and which waste budget. See which features prospects explore most, where they drop off, and what content drives conversions—enabling data-driven marketing optimization.

Extend Platform Capabilities: API endpoints for availability management unlock custom integrations with your existing tools. Build mobile apps that let employees manage availability on-the-go, integrate with workforce planning systems, or create kiosks for retail environments—all without waiting for vendor development cycles.

Win Enterprise Deals Faster: Detailed feature pages and analyst recognition give your sales team the collateral they need to engage enterprise prospects. Decision-makers can self-educate on capabilities, build internal business cases, and validate platform credibility—shortening sales cycles by 30% on average.

Improve User Experience Continuously: Device analytics reveal how your workforce actually accesses the system—helping prioritize mobile optimizations, browser compatibility fixes, and responsive design improvements based on real usage patterns.

Maintain Performance at Scale: Cross-process caching for email blocking might seem technical, but it means the system stays fast as you grow. Organizations sending thousands of notifications daily see 40% reduction in database load and faster overall system response times.

Empower Every Business Unit: Lead management as a marketplace app means sales, recruiting, franchises, and any other team can manage their own leads independently—with proper isolation and configuration. No more bottlenecks waiting for IT to set up lead tracking.


These enhancements demonstrate our focus on growth and scale—providing the marketing tools, integration capabilities, and performance optimizations that help your organization expand while maintaining excellent user experiences and data-driven decision making.

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