Internal Comms Grader Overview

Transform your internal communications with AI-powered analysis that predicts employee engagement before you hit send.

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What is the Internal Comms Grader?

The Internal Comms Grader is a free AI tool that analyzes your internal communications across 19 dimensions to predict employee engagement, identify issues, and provide an AI-improved version. Paste your email, announcement, or message and get instant insights—no account required.

Core Value Proposition:

• 🎯 Engagement Prediction — Know how many employees will actually read your message
• 🛡️ Risk Prevention — Detect PII exposure, biased language, and inappropriate content before sending
• 🌍 Multilingual Ready — One-click translation and translation readiness scoring
• ✨ AI Improvement — Get a professionally rewritten version with 3 AI perspectives

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At a Glance

📊 Analysis Dimensions	⏱️ Analysis Time	💰 Price	📱 Report Sharing
19 dimensions	< 60 seconds	100% Free	✅ Shareable links

Perfect For:

• 📢 Internal Communicators — Optimize announcements, policy updates, and company-wide emails
• 👥 HR Teams — Ensure inclusive language and compliance in employee communications
• 🏢 Leadership — Craft authentic messages that build trust and drive action

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How It Works

Analysis Workflow

┌─────────────────────────────────────────────────────────────────────────┐
│ INTERNAL COMMS GRADER WORKFLOW │
├─────────────────────────────────────────────────────────────────────────┤
│ ┌──────────────┐ ┌──────────────┐ ┌──────────────┐ │
│ │ PASTE YOUR │───▶ │ AI RUNS │───▶ │ DETAILED │ │
│ │ MESSAGE │ │ 19 ANALYSES │ │ REPORT │ │
│ └──────────────┘ └──────────────┘ └──────────────┘ │
│ │ │ │ │
│ ▼ ▼ ▼ │
│ ┌──────────────┐ ┌──────────────┐ ┌──────────────┐ │
│ │ Select which │ │ Overall │ │ AI-Improved │ │
│ │ analyses to │ │ Score 0-100 │ │ Version │ │
│ │ run │ │ │ │ │ │
│ └──────────────┘ └──────────────┘ └──────────────┘ │
│ │ │
│ ▼ │
│ ┌────────────────────────────┐ │
│ │ SHARE • TRANSLATE • COPY │ │
│ └────────────────────────────┘ │
└─────────────────────────────────────────────────────────────────────────┘

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Key Features

🔬 19 Analysis Dimensions

The grader analyzes your communication across five categories, each providing actionable insights.

Core Analysis (Default On)

Analysis	What It Does
Readability	Grade level & complexity scoring with suggestions
Tone Analysis	Detects professional, urgent, collaborative, or formal tone
Sentiment	Emotional tone detection (positive, neutral, formal)
Call-to-Action	CTA presence, clarity, and placement scoring
Engagement Prediction	Open rate and reach percentage estimates

Trust & Authenticity (Default On)

Analysis	What It Does
Trust Signals	Credibility indicators: data usage, transparency, collaboration
Inclusive Language	Bias and gendered term detection with alternatives
Leadership Authenticity	Corporate speak detection and first-person ratio

Audience & Channel (Default On)

Analysis	What It Does
Comprehension Prediction	Percentage of employees who will understand
Channel Recommendation	Best channel (Email, Slack, SMS) based on message type
Deskless Readiness	Mobile-friendly and frontline worker suitability
Translation Readiness	Idiom and jargon check for translation quality

Safety & Compliance (Default On)

Analysis	What It Does
PII Detection	Personal data exposure (emails, phones, SSNs)
Content Moderation	Inappropriate content flagging

Advanced (Contextual - Off by Default)

Analysis	What It Does
Action Item Extraction	Detect tasks, deadlines, and owners
Message Fatigue Risk	Over-communication and urgency inflation check
Change Communication	ADKAR framework completeness check
Crisis Readiness	Emergency communication checklist
Impact Measurement	KPI suggestions and pulse survey questions

💡 Pro Tip: Enable “Change Communication” when announcing policy changes to ensure you cover all elements of the ADKAR framework (Awareness, Desire, Knowledge, Ability, Reinforcement).

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🛡️ PII Detection

Prevent data leaks before they happen. The grader scans for sensitive personal information:

PII Type	Severity	Action
SSN / Credit Cards / Bank Info	🔴 Critical	Remove immediately
Salary / Medical Info	🟠 High	Review carefully
Personal Emails / Phone Numbers	🟡 Warning	Verify if intended

Use Case: HR is sending a benefits update and accidentally includes an employee’s Social Security number. The grader catches it with a critical warning before the message goes out.

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👥 Inclusive Language Analysis

Detect and fix biased language with specific alternatives:

Detected Term	Suggested Alternative
“guys”	“team”, “everyone”, “folks”
“manpower”	“workforce”, “staff”
“chairman”	“chairperson”, “chair”
“digital native”	Describe specific technical skills

Use Case: An all-hands email uses “Hey guys” in the greeting. The grader flags it and suggests “Hey team” for more inclusive language.

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🤝 Trust Indicators

Build credibility in your communications. The grader checks for trust-building elements:

• ✅ Uses data or statistics to support claims
• ✅ Cites sources for credibility
• ✅ Acknowledges concerns from employees
• ✅ Provides contact information for questions
• ✅ Uses collaborative “we” language vs. directive “you” language

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📊 Channel Recommendation

Get smart channel suggestions based on message type and urgency:

Message Type	High Urgency	Medium Urgency	Low Urgency
Crisis	SMS + Email + Banner	Email + SMS	Email
Change	Town Hall + Email	Email + FAQ	Intranet Post
Policy	Email + Acknowledgment	Email	Intranet Hub
Celebration	All-Hands/Town Hall	Email + Slack	Slack/Teams

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🔄 Change Communication (ADKAR Framework)

For change announcements, the grader checks all five ADKAR elements:

Element	What It Checks	Example
Awareness	“Why we’re changing”	Explains the reason for change
Desire	“What’s in it for me”	Benefits to employees
Knowledge	“How to do it”	Training or instructions
Ability	“Support available”	Resources and help desk info
Reinforcement	“Follow-up plan”	Timeline for check-ins

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✨ AI-Improved Version

Every analysis includes an AI-rewritten version of your message with:

• Clear, action-oriented subject line
• Bullet points for key takeaways
• Specific call-to-action with deadline
• Inclusive language throughout
• Concise formatting (under 300 words)

Multi-Perspective Feature: Get up to 3 different AI perspectives on how to improve your message, each from a different AI model.

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✍️ AI Writer Integration (NEW)

After grading your content, seamlessly create new communications with AI Writer:

Feature	What It Does
Direct Cross-Link	“Create Content with AI Writer” button on every report
Pre-filled Context	Grader insights carry over to AI Writer prompts
Writing Profiles	Match anyone’s voice with learned writing profiles
Content Types	Generate emails, memos, announcements, and more

Workflow: Analyze → Improve → Create

1. Grade your draft → identify issues
2. Review AI-improved version
3. Click “Create with AI Writer” to generate new content
4. Optionally apply a Writing Profile for consistent voice
5. Grade the new content for quality assurance

💡 Pro Tip: Create a Writing Profile from executive communications, then use AI Writer to ghost-write messages in their voice—perfect for leadership communications.

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🌍 One-Click Translation

Translate your improved message to reach multilingual employees:

Language	Support
Spanish	✅
Chinese	✅
French	✅
Portuguese	✅
Vietnamese	✅
German	✅

Before translation, the grader:

1. Analyzes for idioms and cultural references
2. Simplifies complex phrases for better translation
3. Flags potential translation issues

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📈 Impact Measurement

Get KPI suggestions tailored to your message type:

Message Type	Suggested KPIs	Target
Crisis	Open rate, Response rate	95%, 80%
Change	Comprehension rate, Adoption rate	60%, 50%
Policy	Acknowledgment rate	80%
Survey	Completion rate	25%

Includes: Pulse survey questions to measure comprehension after sending.

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🎨 Custom Style Guide Grader

Create a personalized grader based on your company’s style guide:

1. Upload your company style guide (PDF, Word, TXT)
2. AI extracts tone, voice, and terminology preferences
3. Get a custom grader URL valid for 90 days
4. Analyze all communications against YOUR standards

Use Case: A healthcare company uploads their HIPAA-compliant communication guide. Future messages are graded against their specific terminology and disclosure requirements.

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📤 Shareable Reports

Every report gets a unique shareable URL:

• 30-day expiry for free tier reports
• Share via email, LinkedIn, or direct link
• No login required for viewers

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User Roles & Permissions

Role	Capabilities
Anyone (No Account)	Full access to all grader features, 30-day report storage
Business Users	Extended report storage, custom graders, team history
Admin	Access to all Workforce Bots features and analytics

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How We Compare

See how the Internal Comms Grader stacks up against leading tools:

Feature	MangoApps Grader	Grammarly Business	Staffbase	Poppulo
Free to Use	✅	❌	❌	❌
No Account Required	✅	❌	❌	❌
19 Analysis Dimensions	✅	⚡ Limited	⚡ Limited	⚡ Limited
PII Detection	✅	❌	❌	❌
Inclusive Language	✅	✅	⚡ Limited	❌
ADKAR Change Framework	✅	❌	❌	❌
Channel Recommendation	✅	❌	✅	✅
One-Click Translation	✅	💰	✅	✅
Custom Style Guide	✅	💰	💰	💰
AI-Improved Version	✅	✅	❌	❌
Shareable Reports	✅	❌	✅	✅

Legend: ✅ Included

❌ Not Available

💰 Paid Add-on

⚡ Limited

Why MangoApps Internal Comms Grader?

• 🆓 Completely Free — No credit card, no trial limits, no account required
• 🔬 Most Comprehensive — 19 analysis dimensions vs. competitors’ limited set
• 🛡️ Safety First — Only tool with built-in PII detection
• 🔄 Change Management Native — Built-in ADKAR framework analysis

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Getting Started

Step 1: Paste Your Message

1. Go to Internal Comms Grader
2. Enter your work email
3. Paste your internal communication (email, announcement, or message)
4. Optionally add company name and size for personalized insights

Step 2: Select Analyses (Optional)

• By default, 14 of 19 analyses are enabled
• Enable “Change Communication” for policy announcements
• Enable “Crisis Readiness” for emergency communications
• Use “All”, “Defaults”, or “None” quick buttons

Step 3: Review Your Report

1. Click “Analyze My Message”
2. View your overall score (0-100)
3. Review each dimension’s score and issues
4. Copy the AI-improved version
5. Translate to other languages if needed

Step 4: Share & Iterate

1. Click “Share” to get a shareable link
2. Send to stakeholders for feedback
3. Make improvements and re-analyze

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Best Practices

• ✅ Test before you send — Always run important communications through the grader
• ✅ Enable relevant analyses — Turn on “Change Communication” for policy updates
• ✅ Use the AI-improved version — Start with it and customize for your voice
• ✅ Check PII before mass sends — Never expose personal data in bulk communications
• ✅ Translate for multilingual teams — Use one-click translation to reach everyone

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Frequently Asked Questions

Q: Is my message stored permanently?
A: No. Your message is analyzed in real-time and never stored permanently. Reports are available for 30 days via shareable link, then automatically deleted.

Q: How long does analysis take?
A: Most messages are analyzed in under 60 seconds. Longer messages may take up to 2 minutes.

Q: Is this really free?
A: Yes, the Internal Comms Grader is 100% free with no strings attached. MangoApps offers this as a free tool to help IC professionals improve their communications.

Q: Can I customize which analyses run?
A: Yes. Use the checkboxes on the right side of the form to select or deselect specific analyses. The “Advanced” analyses (Action Items, Fatigue, Change, Crisis, Impact) are off by default but can be enabled for specific use cases.

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Related Resources

• AI Writer Overview — Generate content with voice profiles
• Writing Profiles Overview — Capture anyone’s writing voice
• Workforce Bots Overview — Full AI toolkit ecosystem
• Communications Planner Overview — 12-month communications calendar
• Apps Overview — Explore all MangoApps Workforce applications

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Stop sending messages no one reads. Score and improve yours instantly with AI.